Help CENTER

SUPPORT & QUALITY

10-YEAR WARRANTY

We guarantee the robustness of our relays, even in tough conditions. Our relays come with a 10-year warranty that covers the cost of a faulty relay and delivery costs. You will find individual warranty details for each product on the product data sheet.

DELCON RELAY QUALITY STEP BY STEP

1. TECHNICAL COMPETENCE
Our specialism provides over 40 years' experience in designing and manufacturing relays
2. HIGH-QUALITY COMPONENTS
We use only components from known suppliers whose reliability we have verified
3. EPOXY CASTING 
Epoxy resin is used to protect the most sensitive parts of the relay from environmental conditions
4. PRODUCT AGEING
The products are “stress-tested” in an oven, which ensures the quality of the components and seams
5. BATCH AND SERIAL NUMBERING
Delcon relays are assigned a batch number, which can be used to monitor production through the various stages and the delivery batches of components. 
Serial number is given at the final testing phase and it can be traced to the testing data.
6. 2 TIMES PERFORMANCE TESTING OF RELAYS
The circuits and performance characteristics of each relay are tested at circuit board stage and again later on when the product is finished

HELP CENTER

Our I/O relays fulfil the requirements of the EMC Directive (2004/108/EC). Exceptions are stated in the product specifications, which are updated as necessary. 

Our I/O relays and mounting bases also fulfil the requirements of the Low Voltage Directive (2006/95/EC).
UL certificate: E162828 www.ul.com
IECEx 
Ex nA IIC Gc 
Certificate: IECEx ULD 13.0006U 
See: www.iecex.com (select Certificates & Lic., select View Certificates & Licences, select Certified Equipment, Free text search: delcon).
Class I, Division 2, Groups A, B, C, D 
Class I, Zone 2, IIC 
UL-certificate: E332493
II 3 G Ex nA IIC Gc 
Certificate: DEMKO 13 ATEX 1041005U
 Declaration of conformity: ATEX-declaration
Certificate for Russian, Armenian, Kazakhstan and Belarussian market: EAC certificate.
+358 40 220 5823 
sales@delcon.fi 
VAT: FI18075473
Delcon Oy 
Veikkointie 4 
03100 Nummela 
Finland