Privacy Policy

Last updated: 1 June 2026

This Privacy Policy explains how Delcon Oy (“Delcon”, “we”, “us”) collects and processes personal data when you visit our websites, contact us, request quotations, use our online shop, or otherwise interact with us.

1. Data controller

Delcon Oy
Veikkointie 4, 03100 Nummela, Finland
Email: sales@delcon.fi

2. Personal data we may collect

Depending on how you use our services, we may process:

• Contact and account details — name, company, job title, email address, phone number, billing and delivery address.
• Communication content — messages you send via contact forms, email, chat, or quotation requests.
• Order and quotation data — products of interest, purchase history, delivery preferences, and related correspondence.
• Technical data — IP address, browser type, device information, pages viewed, and referral source.
• Cookie and analytics data — as described in section 6 and in our cookie notice where shown.

We do not intentionally collect special categories of personal data (such as health data) through this website. Please do not send us sensitive information unless we explicitly request it.

3. How we use your data

We use personal data to:

• respond to enquiries and provide customer support;
• prepare quotations, process orders, and deliver products;
• operate, secure, and improve our websites and online services;
• send service-related communications (for example order confirmations);
• comply with legal, tax, and accounting obligations;
• establish, exercise, or defend legal claims where necessary.

With your consent, or where permitted by law, we may also send marketing communications about Delcon products and events. You can opt out at any time.

4. Legal bases (GDPR)

Where the EU General Data Protection Regulation applies, we rely on:

• Contract — to perform a contract with you or to take steps at your request before entering a contract.
• Legitimate interests — to operate our business, improve our services, and communicate with customers and prospects in a proportionate way.
• Legal obligation — to meet regulatory, tax, and record-keeping requirements.
• Consent — for optional cookies, marketing, or other processing where consent is required.

5. Sharing and processors

We may share personal data with trusted service providers who assist us (for example hosting, email, e-commerce, analytics, or IT support). They process data only on our instructions and under appropriate safeguards.

We may also disclose data to authorities when required by law, or to professional advisers bound by confidentiality.

We do not sell your personal data.

6. Cookies and similar technologies

Our websites may use cookies and similar technologies to enable core functionality, remember preferences, measure traffic, and support embedded tools (such as chat widgets). You can control non-essential cookies through your browser settings and, where available, our cookie banner.

7. International transfers

Data is primarily processed within the European Economic Area. If we transfer personal data outside the EEA, we use appropriate safeguards such as Standard Contractual Clauses or adequacy decisions, as required by applicable law.

8. Retention

We retain personal data only as long as needed for the purposes described above, including to meet legal and accounting requirements. Retention periods vary depending on the type of data and our relationship with you.

9. Your rights

Subject to applicable law, you may have the right to access, rectify, erase, restrict, or object to certain processing, and to data portability. Where processing is based on consent, you may withdraw consent at any time.

You also have the right to lodge a complaint with your local supervisory authority. In Finland, the supervisory authority is the Office of the Data Protection Ombudsman (tietosuoja.fi).

To exercise your rights, contact us at sales@delcon.fi. We may need to verify your identity before responding.

10. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure; we encourage you to use strong passwords and protect your account credentials.

11. Children

Our websites and services are directed at business users and are not intended for children under 16. We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when it was last revised. Material changes will be highlighted on this page where appropriate.

13. Contact

Questions about this Privacy Policy or our processing of personal data: sales@delcon.fi.